Informatics academy

Corporate Training & Development – Negotiating for Results

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Course Description


People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.


Negotiating is a fundamental fact of life at any level. Whether you are working on a project or fulfilling support duties, this programme will provide you with a basic comfort level to negotiate with both internal and external clients. This interactive programme includes techniques to promote effective communications and gives you techniques for turning face-­‐to-­‐face confrontation into side-by-side problem solving.
Course Objectives


By the end of the course, you would be able to:

  • Understand how often we all negotiate and the benefits of good negotiation skills.
  • Recognize the importance of preparing for the negotiation process, regardless of the circumstances.
  • Identify the various negotiation styles, their advantages and disadvantages.
  • Develop strategies for dealing with tough or unfair tactics.
  • Gain skill in developing alternatives and recognizing options.
  • Have the opportunity to practice the “how to” of these skills in a supportive
  • Understand basic negotiation principles, including BATNA, WATNA, WAP, and the


Course Coverage


  1. What is negotiation?
  2. The Successful Negotiator & Preparing yourself for Negotiation
  3. The Nuts and Bolts and choosing the right place for negotiating
  4. Making the Right Impression
  5. Getting off to a Good Start
  6. Exchanging Information
  7. The Bargaining Stage
  8. Inventing Option for Mutual Gain
  9. Getting Past No and Getting to Yes
  10. Dealing with Negative Emotions
  11. Moving from Bargaining to Closing
  12. The Closing Stage

Entry Requirements

  • This programme aimed at managers, team leaders, supervisors and professional who are responsible for negotiating on behalf of their organization.

Delivery methods

  • Classroom

Assesment Methods

  • Completion of Course

Graduation and Degree

  • Corporate Training & Development – Negotiating for Results

Commencement date

Upon Enquiry

Full/part time

Full Time, Part Time

Length of course

14 Hours

Course Price


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