Informatics academy

Corporate Training & Development – The Essential of Supervisory Skills

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Course Description

Ineffective supervision could lead to high turnover and absenteeism, employee conflicts and
disciplinary problems. Ultimately, the organization will experience lower productivity and poor employees’ morale. In this course, supervisors will be trained to develop essential leadership and supervisory skills to enable them to deal with day to day problems and situations in their organization.


Course Objective

At the end of this course participants should be able to:

  • Understand the essential skills needed to direct, coach and motivate their work force towards higher performance and productivity, with improved staff morale
  • Get themselves prepared as a supervisor to handle different types of employee problems in most effective manner
  • Understand the supervisor’s role, functions and get themselves well prepared for greater responsibilities
  • Appreciate the proper communication and inter personal skills they need to develop in order to build up a good supervisor – employee relationships so to gain support from the team.


Course Coverage

  1. Getting to know who is a SUPERVISOR.
  2. Understanding the role and basic functions of a Supervisor
  3. Expectations and Goals of a Supervisor
  4. Basic leadership skill of a Supervisor

Entry Requirements

  • Managers, new supervisors, team leaders or anyone who has staff reporting to him/her.

Delivery methods

  • Classroom

Assesment Methods

  • Completion of Course

Graduation and Degree

  • Corporate Training & Development – The Essential of Supervisory Skills

Commencement date

Upon Enquiry

Full/part time

Full Time, Part Time

Length of course

Full Time : 9 Hours Part Time : 7 hours

Course Price



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