British Council

Corporate Training – Better Emails and Letters – Blended

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Our innovative online and face-to-face Better Emails and Letters workshop gives you more freedom and flexibility to learn around your busy work schedule. Following the same outline as our popular two-day Better Emails and Letters course, you will learn how to develop the writing skills you need to make your and your readers’ lives easier.

The pre-course online element provides 5 hours of learning, which you can complete in your own time. You’ll learn the basics of email and letter writing through activities, quizzes and video based learning activities whilst improving your own writing through practice exercises.

Afterwards, you will come to the 1 day face-to-face workshop to get further practice and have all your questions answered by your trainer. At the same time, you will participate in games and other fun learning activities. You will write both letters and emails and receive feedback from your trainer and other course participants on how to improve.
When the course finishes, the post course assignment will give you the opportunity to write another email or letter. You will then receive feedback on your text from your trainer.

Note: Completion of the online element of the course is compulsory before attending the face-to-face workshop.

After this workshop you will:
  • Feel more confident in your ability to write emails and letters which are effective and look professional
  • Be able to develop better working relationships through writing
  • Know your own strengths and weaknesses and have some specific strategies to improve


You can expect to learn to:

  • Adapt your emails and letters to different audiences and situations
  • Plan and organise your writing to fit your purpose
  • Write and edit your work to make it clear, concise and easy to understand.


Course Outline

  • Pre-course Online
    • Getting started
    • Structure
  •  Face-to-face outline
    • Tone
    • Concise
    • Grammar review
  •  Post-course Online
    • You will write an email or letter using your work context, applying all the principles from the course. You will then send it to your trainer for direct feedback.
    • You will get more practice improving your language skills using our online resources.

Entry Requirements

  • For staff who write emails or letters to customers and clients.
  • For people with limited time to learn at their own pace.

Delivery methods

  • Classroom and a online course before the course start.

Assesment Methods

  • Completion of course

Graduation and Degree

  • Better Emails and Letters – Blended

Commencement date

Every Month

Full/part time

Full Time, Part Time

Length of course

1 Day

Course Price

$ 637.00

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